BUSINESS DEVICE CARE

Business IT support with clear, flexible pricing

Remote and on-site IT support for offices: software, Windows, internet, printers, security, and employee workspace management.

Start with a one-month pilot and scale the service as your team grows.

Your outsourced IT department

One reliable partner for your whole office
1hinitial response +9.99 ₾price per user 3service plans
✓ Remote and on-site support ✓ Clear terms and service history ✓ Flexible pricing based on team size
SERVICE PLANS

Choose the right level of support

Enter your employee count to see an estimated monthly cost. One user covers one employee and their primary computer.

Pricing updates automatically for all three plans.

01

Essential

For small offices and teams

Estimated price
79.94per month
29.99 ₾ base fee+9.99 ₾ per user
Mon–Fri • 10:00–18:00Response within 8 business hours
  • Remote diagnostics and troubleshooting
  • Windows and common software support
  • Remote software installation and updates
  • Email, Office, browser, and Zoom/Teams setup
  • Printer and scanner connection
  • First-line internet and Wi‑Fi diagnostics
  • Support time: 30 minutes per office + 15 minutes per user
Choose plan →
03

Priority

For technology-dependent businesses

Estimated price
219.94per month
119.99 ₾ base fee+19.99 ₾ per user
Mon–Sat • 09:00–20:00Response within 1 business hour
  • Everything in Business
  • Priority phone and online support
  • Proactive computer health monitoring
  • Update, security, backup, and licence checks
  • Critical issue detection and escalation
  • Employee, device, and access management dashboard
  • IT activity and issue analytics
  • One scheduled office visit per quarter
  • Support time: 120 minutes per office + 30 minutes per user
Choose plan →
i

Displayed prices are average estimates. Final pricing depends on requirements, workload, company size, number of offices, and required licences.

One userOne employee and their primary computer
One base feeOne office/address; additional locations are quoted separately
Response timeMeans accepting the request and starting work, not guaranteed completion
Support timeIs pooled across the company and does not roll over
LICENCES AND PROTECTION

Official software for your business

Selection, purchase coordination, installation, activation, and licence records — with one support partner.

Individual price

Windows 11 Pro activation

Official licence selection, installation, activation, and setup on your company device.

Request a proposal →
O
Individual price

Microsoft Office 2024

Installation and activation of Word, Excel, PowerPoint, Outlook, and other required apps.

Request a proposal →
Individual price

ESET NOD32 Antivirus

Licence selection, secure installation, and setup of updates and protection status.

Request a proposal →
Pricing depends on licence type, device count, and order volume. By agreement, Windows, Office, or antivirus may be included in a service plan.
WHAT WE SOLVE

Everyday office IT issues, handled in one place

We assess the issue remotely first, then arrange an on-site visit or specialist partner when needed.

Remote support

  • Slow or frozen computer
  • Software errors and updates
  • Windows Update and drivers
  • Office, Outlook, and email
  • Printer, scanner, and network folders
  • Wi‑Fi, DNS/IP, and internet diagnostics
  • Camera, microphone, and video calls
  • First-line virus checks

On-site or through a partner

  • Clean Windows installation and setup
  • New office internet installation
  • Router, access point, and network setup
  • Network cabling
  • Printer, copier, and fax configuration
  • Hardware diagnostics and part replacement
  • Data recovery and complex security incidents
  • Employee and device database setup
HOW IT WORKS

Simple onboarding, dependable support

1

IT assessment

We review your team size, devices, locations, and current issues.

2

Custom agreement

We select the plan, licences, support time, and additional work.

3

Ongoing support

Your team contacts us as needed while we keep service history and handle preventive care.

LET’S TALK

Tell us what your business needs

Tell us your team size and requirements, and we will propose the right plan, terms, and individual price.

+995 577 11 23 60 info@techswap.ge
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