FAQ & Policy2

Frequently asked question
1
Our service includes evaluating your electronics, visiting your location, and providing instant payment upon agreement. This process is designed for your convenience and efficiency.
2
Our specialized team assesses electronics based on the following criteria: - Visual condition - Technical condition - Included accessories - Original packaging - Warranty availability. For example, if your device is in excellent technical and visual condition (Like New), includes the original box and an official store warranty, you will receive the highest valuation. If the device is in perfect condition but lacks packaging or a warranty, the price may be slightly lower.
3
Our business model relies on purchasing electronics at slightly lower than market prices. Additionally, selling a product at market price may take days, weeks, or even months. We provide a faster alternative by purchasing items instantly, eliminating the waiting period associated with selling independently.
4
"TechSwap" is a trusted electronics trade-in service offering fair and transparent evaluations, fast transactions, and in-person visits to ensure a hassle-free experience. Our goal is to provide a secure, professional, and efficient way to buy or sell new or used electronics.
5
We offer a courier service where a team member visits your location, inspects the device, and completes the payment on the spot. - “Sell your electronics quickly, at the best price, and without leaving your home.”
6
The item must match the description provided at the time of the offer. The seller must confirm ownership and legal purchase of the product.
7
If the item matches the description and attached photos/videos, our representative will purchase it after inspection. However, if unforeseen defects (visual or technical) are discovered, or if the product does not match the provided description, the representative has the right to reassess the price or refuse the purchase.
8
No, TechSwap is strictly a buying and selling platform. We do not offer loans or buy items with the option to repurchase them later with interest.
9
Protecting your privacy is one of TechSwap's top priorities. If you have any concerns or require more information about our privacy policies, please feel free to contact us. By using our website, you agree to our privacy policy and the collection of certain information, including your name, email address, phone number, and any documents or attachments you provide. We collect and process information to: Improve and expand our services Manage customer interactions Provide updates and relevant information Conduct marketing and advertising activities. Cookies and Web Beacons - Like most websites, TechSwap uses cookies to store user preferences and optimize the browsing experience. Cookies help personalize website content based on visitors’ interactions. Third-Party Privacy Policies - TechSwap's privacy policy does not apply to third-party advertisers or websites. We recommend reviewing the privacy policies of third-party ad services for more details on their data practices and opt-out options.